7u7com Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and strict data protection practices.
Introduction and Overview
7u7com (referred to hereinafter as "we", "us", or "the platform") provides a trusted online casino and sports betting service for users in Bangladesh. This privacy policy document explains how we collect your personal information, the purposes for which it is used, and how it is kept secure.
By using our website or services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please contact us before using our services.
Information We Collect
We collect various types of information during registration and use of the 7u7com platform. This information is divided into two main categories:
2.1 Personally Identifiable Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID number or passport number (for identity verification)
- Current address
2.2 Financial Information
- bKash, Nagad, Rocket, or bank account details (for transactions)
- Deposit and withdrawal history
- Transaction amounts and dates
2.3 Technical Information
- IP address and device type
- Browser version and operating system
- Cookie and session data
- Time spent on our site and pages visited
- Referral source information
Purpose of Information Use
7u7com uses the information it collects solely for lawful and transparent purposes. Below we explain in detail which information is used and why:
3.1 Account Management
We need personal information to create, verify, and manage your account. This ensures that only you can access your account.
3.2 Financial Transaction Processing
Financial information is used to process deposit and withdrawal requests made via bKash, Nagad, Rocket, or bank transfer. The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳800.
3.3 Age and Identity Verification
To ensure responsible gaming, we verify that every user is 21 years of age or older. This is part of our legal obligations.
3.4 Customer Support
Relevant information is used to help our 24/7 live chat support team resolve your issues promptly.
3.5 Fraud Prevention and Security
Technical information is analyzed for account protection, fraud detection, and anti-money laundering purposes. This safeguards the interests of all users.
3.6 Platform Development
By analyzing user experience, we continuously improve our services, add new games, and make the platform more user-friendly.
Cookies and Tracking Technology
7u7com uses cookies to keep the website running smoothly and to improve your experience. Cookies are small data files stored in your browser.
4.1 Essential Cookies
These cookies are essential for the core functionality of the website. Without them, basic services such as login, deposit, or withdrawal will not work.
4.2 Analytics Cookies
Analytics cookies are used to understand how users interact with our platform. This information is used to improve our services.
4.3 Cookie Controls
You can change your cookie preferences by going to your browser settings. However, disabling essential cookies may cause some services to not function properly.
Sharing Information with Third Parties
7u7com never sells your personal information to third parties for commercial purposes. However, sharing some information may be necessary in the following limited circumstances:
5.1 Payment Processors
Information required to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, or bank transfer services. These third parties are governed by their own privacy policies.
5.2 Technology Partners
Game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe process certain gaming data to ensure fair gameplay. They do not receive your personally identifiable information directly.
5.3 Legal Obligations
We are required to comply with the law if disclosure of information is necessary as part of a court order, a regulatory authority's request, or a legal process.
5.4 Business Transfers
In the event of a future business merger or acquisition, user information may be transferred to the new entity. In such cases, we will notify users in advance.
Data Security Measures
To ensure the security of your information, 7u7com has implemented multiple layers of protection:
- SSL Encryption: All data transmissions are secured by 256-bit SSL encryption, which keeps your information private from third parties.
- Secure Servers: Our servers are housed in data centers protected by firewalls and anti-intrusion systems.
- Access Controls: Employees are given access only to the information necessary for their specific job functions.
- Regular Security Reviews: Regular security audits are conducted on our systems so that any vulnerabilities can be identified and resolved quickly.
- Two-Factor Authentication: A two-factor authentication option is available for additional account security.
- Data Minimization: We collect only the information that is genuinely required to provide our services.
However, no method of data transmission over the internet or electronic storage is 100% secure. Therefore, even though we make every effort, we cannot guarantee absolute security.
Data Retention Period
How long 7u7com retains your personal information depends on the type of information and the operational needs of the service:
7.1 Active Account Information
Your registration and profile information will be retained for the entire period your account remains active.
7.2 Transaction Information
Transaction records are retained for a specified period after account closure to comply with financial regulations and for dispute resolution purposes.
7.3 After Account Closure
After an account is closed or deactivated, we will delete or anonymize your personal information as soon as reasonably possible, unless retention is required by legal obligation or dispute resolution needs.
Your Rights
As a user of 7u7com, you have the following rights regarding your personal information:
8.1 Right to Know
You can request at any time to know what information we hold about you.
8.2 Right to Correction
If any of your information is incorrect or incomplete, you can request that we correct it.
8.3 Right to Deletion
In certain circumstances you may request the deletion of your personal information, though we may be required to retain some information due to legal obligations.
8.4 Right to Object to Processing
You have the right to object to the processing of your information for marketing or profiling purposes.
8.5 Right to Data Portability
In some cases you may receive your information in a structured, commonly used format.
To exercise these rights, contact our 24/7 live chat support or send us an email. We will process your request within a reasonable time.
Protection of Minors
7u7com strictly does not provide services to anyone under the age of 21. Our platform is for adults only — "for those aged 21 and above only".
We do not intentionally collect any personal information from anyone under the age of 21. Age verification during registration is mandatory. If we learn that a minor has registered by providing false information about their identity, their account will be closed immediately and all stored information will be deleted.
Policy Changes and Updates
7u7com may update this privacy policy from time to time. Changes may be made due to business changes, legal requirements, or technological developments.
If any significant changes are made, we will:
- Update this page with the date of the new revision
- Notify registered users by email
- Display a notice at the next login
Continued use of our services after any changes will be considered as your acceptance of the updated policy. We therefore recommend checking this page regularly.
Contact and Complaint Resolution
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team is ready to resolve your issue appropriately.
- Live Chat: 24/7 direct support in Bengali
- Email: [email protected]
We take every complaint seriously and try to respond as quickly as possible. Protecting your privacy is our highest priority.
Have questions? We are ready to help
Our 24/7 support team is always ready to answer any questions.
Or visit the FAQ page — you'll find answers to many questions there.